Validating point of cause
Repeat problems are a source of waste in manufacturing.
Waste in the form of machine downtime, product rework, increased scrap and the time and resources spent “fixing” the problem.
Over time the business and IT communities may have developed specific workarounds or quick-fixes to handle the defective data and by resolving the root-cause of the issue you can in fact cause serious downstream impact.
Root Cause Analysis (RCA) is a comprehensive term encompassing a collection of problem solving methods used to identify the real cause of a non-conformance or quality problem.
Root Cause Analysis is the process of defining, understanding and solving a problem.
The RCA is a critical step in each of these examples.
Before RCA can be performed, the problem must be well defined.
Search for validating point of cause:
The following information must be determined and documented: Next, the team may want to collect data or other additional information.